Cancellation policy
PURCHASE OPTIONS & CANCELLATION POLICY
Order Cancellation You may cancel your order within 24 hours of purchase, provided the order has not yet been processed or shipped. To cancel an order, contact us immediately at Flyfit23@proton.me with your order number.
Physical Products
- Orders can be cancelled before processing (within 1-2 business days)
- Once an order has shipped, it cannot be cancelled but may be eligible for return under our 72-hour return policy
- Cancelled orders will receive a full refund to the original payment method within 5-10 business days
Digital Products
- Digital downloads (No-cost products such as recipe books, music playlists, some exclusive content) cannot be cancelled once delivered to your email
- Since digital products are delivered instantly upon purchase completion, cancellation requests must be made within 1 hour of purchase
- Refunds for cost digital products are handled case-by-case and may be subject to our refund policy terms
Subscription Services (if applicable)
- Recurring subscriptions can be cancelled at any time through your account or by contacting support
- Cancellations take effect at the end of the current billing cycle
- No refunds for partial subscription periods unless required by law
How to Cancel To request a cancellation:
- Email us at Flyfit23@proton.me
- Include your order number and reason for cancellation
- We will respond within 24-48 hours with confirmation
Refund Processing Approved cancellations will be refunded to your original payment method within 5-10 business days. You will receive email confirmation once the refund is processed.
Contact Us For cancellation requests or questions, email us at Flyfit23@proton.me